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Outsource magazine: thought-leadership and outsourcing strategy | June 29, 2017

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Q&A: Rainer Machek, SynerTrade

May 17, 2017 |

Rainer Machek is Executive Vice President at SynerTrade, a Germany-based global provider of digital procurement solutions. We caught up with Rainer at a recent Sourcing Industry Group (SIG) Global Summit to find out a bit more about his organisation and … Read More

The future of retail outsourcing: Amazon versus Walmart

March 27, 2017 |

Wow! Isn’t it amazing how quickly things change? In the early 2000s, the very pinnacle of outsourcing was Walmart. Walmart didn’t outsource its own operations. Instead, it made history by working with offshore suppliers, introducing American consumers to low-cost Chinese … Read More

Q&A: Raleen Gagnon, ManpowerGroup Solutions

January 19, 2017 |

Raleen Gagnon is Director of Global Market Intelligence at ManpowerGroup Solutions, overseeing research and analysis related to global workforce trends, competitive workforce strategy, labour regulations, cost of labour, and hiring practice. Outsource got together with Raleen at last October’s SIG … Read More

Fashion and apparel: labour practices in the supply chain

January 6, 2017 |

In 2015, the Joint Economic Committee of the United States Congress reported that the fashion industry globally is valued at $1.2 trillion. (Ref. 1) Of that $1.2 trillion, more than $250 billion is spent annually in the United States alone … Read More

Sin to cross the oceans?

January 3, 2017 |

Our ancestors in India always told us that it was a sin to cross the oceans (and many in India do not cross oceans even today). There was something about globalisation that they just did not like and I have … Read More

Q&A: Danny Ertel, Vantage Partners

December 26, 2016 |

Danny Ertel is co-founder and Partner at Vantage Partners, a global consultancy firm that’s exerted a fair degree of influence over the evolution of the sourcing space as we know it – not least thanks to the thought leadership of … Read More

Q&A: Alejandro Camino, Softtek

December 14, 2016 |

Alejandro – Alex – Camino is the CMO of Mexico-based IT provider Softtek, and a prominent and increasingly influential thought leader in the Western Hemisphere’s nearshore sector (including playing a key role in the development and growth of theLatAm Alliance). … Read More

The other shoe just dropped

November 1, 2016 | 1

For years, the outsourcing world has been buzzing about reshoring (or “backshoring”), taking the jobs we sent offshore years ago and bringing them back to the US and Europe. Low wages, cheap property, and favourable taxes made offshore manufacturing very … Read More

Writing Competition: 2nd Place

August 16, 2016 | 6

What will be the most important drivers of change in the global sourcing arena over the next decade, and why?

For the last few decades outsourcing has been on a journey… literally! Outsourcing once meant having another company do your … Read More

Brexit: a complex future for UK procurement and the supply chain

July 7, 2016 |

The result of the EU referendum will undoubtedly have a profound and long-lasting impact on the entire UK population and is likely to be something that is truly generational. Whether we voted for Remain or for Leave, however, Brits now … Read More

OPINION: Vendor headquarters matter

June 23, 2016 |

Most companies recognise outsourcing as an attractive way to efficiently complete software development projects, especially for companies that are experiencing skills gaps, time gaps or budget gaps. When this happens, outsourcing can be a viable solution – but only if … Read More

Q&A: Haitao Qi, Devott

June 14, 2016 |

Haitao Qi is the CEO and founder of Devott, the leading Chinese research and advisory firm focussed on the country’s technology markets and business services, whose annual Devott Global IT & Sourcing Summit (DGITS) is now the largest of its … Read More

TOP TEN: Wonders of the Outsourcing World

May 31, 2016 |

We’re all familiar with the original Seven Wonders of the World, those marvels including the Great Pyramid and the Hanging Gardens of Babylon brought together as a kind of travelers’ bucket list for the ancients; probably far fewer readers, however, may … Read More

The Deal Doctor: Location Strategies

October 24, 2014 |

For a generation, the story of outsourcing has been intrinsically linked to location. If you outsourced, whether you realised it or not, this probably resulted in shifting some tasks to different places – tapping into differentials in labour availability, wages … Read More

OPINION: A new world order beyond automation and offshoring

August 5, 2014 | 2

Centuries ago, many Indians believed that crossing the oceans is a sin. Even though they had built ships that could work in oceans, it was still felt that crossing the oceans was a sin. Of course, there are different views … Read More

OPINION: “It is not robots, but humans who can save the economy…”

May 27, 2014 |

I am an industrial engineer by qualification, and I love business process improvements as well as workflow automation. Being in the BPO industry it is one of our responsibilities to deliver faster and accurately, handling data securely.

There has been … Read More