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Outsource magazine: thought-leadership and outsourcing strategy | August 17, 2017

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Colombia

Emerging market drivers are creating a renaissance in nearshoring tech development

December 2, 2016 |

Nearshoring as a way to outsource critical business processes and product development is nothing new to key markets such as software engineering, yet emerging technology, market trends and government mandates are sparking a renewed interest in it as a means … Read More

Whose job is it to tackle fraud? Why outsourcers can’t hide from their responsibilities any longer

August 4, 2015 |

At the beginning of April 2015, AT&T agreed to pay a total of $25 million to settle an investigation into data breaches at its call centres in Mexico, Colombia and the Philippines. These breaches had led to the disclosure of … Read More

Newly emerging offshore centres move centre-stage

February 17, 2012 |

A consistent theme at outsourcing conferences and the topic of discussion at seminars and web forums is the rise of China and India as outsourcing powerhouses. However, while the outsourcing giants of each country are likely to play a bigger … Read More

From Shadows to Limelight

December 16, 2010 |

For decades Colombia was synonymous with exports of a very unwelcome nature. Now, though, the country has big plans to establish itself as a truly compelling service-delivery location. We went to find out more…

It’s an understatement to say that … Read More