Image Image Image Image Image Image Image Image Image Image

Outsource magazine: thought-leadership and outsourcing strategy | July 25, 2017

Scroll to top

Top

Communication

TOP TEN: Opportunities and Legal Risks Considerations When Embracing New Technologies

May 5, 2017 |

From customer-facing artificial intelligence systems, to cloud-based applications that have created the digital gig economy, or mobile-based banking systems that facilitate fast payments, in recent years a number of industry sectors have been challenged by the development of digital and … Read More

Is your supply chain free from human rights abuses?

May 2, 2017 | 1

A 2012 report by the International Labour Organization (ILO) estimated that nearly 21 million people worldwide are victims of forced labour, with the highest concentrations found in countries in central and southeastern Europe and in Africa. With complex global supply … Read More

Three tips for growing a mid-sized business in a world of change

April 26, 2017 |

Businesses have never faced such complex political, economic, social and digital forces as they do today. For example:

  • In the UK, Theresa May has formally announced the country’s intention to leave the European Union.
  • Gartner predicts 20.8 billion connected … Read More

Is procurement the key to unlocking innovation within organisations?

April 21, 2017 |

Depending on your business sector, the department you work in or your job function, innovation means different things to different people. Procurement professionals may view innovation as a long-term strategy, given the tremendous potential for delivering efficiencies and cost savings … Read More

Effective outsourcing by UK local authorities

April 3, 2017 |

The ever-increasing pressures from budget cuts and higher demand for services means local authorities are continuously looking at ways of delivering their services more efficiently and cost-effectively while also seeking to ensure continued high levels of service.

Outsourcing remains a … Read More

Outsourcing realities: what business executives need to know

March 6, 2017 |

Congratulations! It’s been three years since you decided to outsource accounts payable. Or, accounts receivable, or customer care, or payroll, or HR, or procurement, or any one of a dozen business process functions typically outsourced, in part or in full. … Read More

Digital strategies without the hype: fundamentals for effective implementation

January 19, 2017 |

Undoubtedly, digital has huge potential: to fundamentally transform the business operating model; to unlock the “impossible challenge”; to greatly accelerate change; and to intimately connect a company to its customers in real time. However, digital can also expose a company’s … Read More

Life Lessons: Gautam Singh

January 6, 2017 |

Gautam Singh is the co-founder and CEO of The Smart Cube, a global analytics company. A first-generation immigrant who worked and built his way up to become the head of a respected international organisation, he’s full of Life Lessons – … Read More

Emerging market drivers are creating a renaissance in nearshoring tech development

December 2, 2016 |

Nearshoring as a way to outsource critical business processes and product development is nothing new to key markets such as software engineering, yet emerging technology, market trends and government mandates are sparking a renewed interest in it as a means … Read More

OPINION: Why Lebanon as a hub for business process outsourcing?

September 20, 2016 |

A couple of years back, I approached a number of legal process outsourcing (LPO) firms – all of the largest and most reputable American and British ones. Many replied; only one expressed interest and took it further. I made a proposal … Read More

A Dizzying Pace of Change: A Provider’s Perspective

September 16, 2016 | 1

Earlier this year, Outsource editor Jamie Liddell chaired an advisor roundtable hosted by Capgemini, during which key themes emerged which were subsequently explored further by several of the roundtable guests in our recent two-part article ‘A Dizzying Pace of Change‘. … Read More

TOP TEN: Tips for Finding Value in Dark Data

September 9, 2016 |

Just hearing the words “dark data” can be enough for managers in the outsourcing industry to feel a little uneasy – but despite its rather menacing name there has never been a better time to tackle the phenomenon head on.

Read More

The outsource economy

August 24, 2016 | 1

Globalisation has sparked a shift in production to third parties. Savvy manufacturers are tapping digital networks to maximise opportunities and minimise risk.

Our plant across the street was shut down this year, replaced by overseas contract manufacturers. It’s the new … Read More

Three steps to help IT leaders make better business decisions

August 22, 2016 |

Faced with a seemingly endless cycle of disruptive technology and increasingly inflexible budgets, IT executives have their work cut out when it comes to making decisions about how to improve operations and meet demanding business needs without driving costs up. … Read More

Device mesh, imagination and the law

August 12, 2016 |

Only imagination limits the opportunities available from our rapidly connected world. It’s hard to think of a household product or work device that could not have some benefit from being connected to another application via the internet of things (IoT), … Read More

TOP TEN: Rock-Inspired Sourcing Insights

August 5, 2016 |

Vast forests of digital trees have been sacrificed to the topic of sourcing. While the incessant stream of white papers, articles, blogs, tweets and posts we’re bombarded with are certainly helpful, don’t they all start sounding the same after a … Read More