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Outsource magazine: thought-leadership and outsourcing strategy | September 21, 2017

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Consolidation

oNexus Founder Interview: Tony Strong, Parseq

August 30, 2016 |

Tony Strong is the CEO of UK-based multi-channel service provider Parseq. Way back when we launched our oNexus platform, Parseq were one of the founding oNexus partners and we were promised an interview with Tony – and now our paths … Read More

Q&A: Chip Wagner, Alsbridge (Part 2)

April 18, 2016 | 1

To read the first part of this interview, click here.

O: That sounded a bit like “watch this space”, in terms of other acquisitions. Is that an implication that there’s going to be a quite exciting year coming up as … Read More

What is driving M&A and consolidation in the BPO sector?

June 9, 2015 |

The $150 billion global business process outsourcing (BPO) industry is likely to see continued mergers and acquisitions (M&A) over the next few years. This will be driven by client demand for cost savings, value-added services and emerging technologies, according to … Read More

Visions of the Future: The Next Decade in BPO

July 5, 2013 | 2

This article originally appeared in Outsource magazine Issue #32 Summer 2013.

This is an extraordinary time for the BPO space, with huge leaps in business technology, process, and theory taking place against the backdrop of tumultuous economic conditions, the ongoing … Read More

Innovation: what is it, and why am I not getting any?

June 27, 2011 |

This article originally appeared in Outsource Magazine Issue #24 Summer 2011

 

 

It’s one of the most frequently used words in outsourcing – but when there’s confusion about what “innovation” actually means in the first place, is it any … Read More