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Outsource magazine: thought-leadership and outsourcing strategy | July 27, 2017

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Contract

Of exit and Brexit

May 16, 2017 |

Outsourcing agreements come to an end, just as do some political treaties. What can those steering the perils of partition learn from each other?

There are few experiences as visceral as the turmoil of politics. As a British citizen, I … Read More

Unlocking the value of Accountable Care Organizations by choosing the right contractual approach

February 27, 2017 |

“There has got to be a better way!” That’s the common lament from all aspects of the healthcare industry from providers, payers, and patients alike when talking about the relationship between those three parties. It not unusual to hear complaints … Read More

Contracting for emerging technologies: change with the changes

February 20, 2017 |

Emerging technology services have revolutionised the sourcing industry. These disruptive technologies like autonomics, interface technologies, big data analytics and other computing technologies have permitted smaller companies to successfully challenge established incumbent businesses. Specifically, as incumbents focus on improving their products … Read More

Robert Kurzban: why everyone else is a hypocrite…

February 7, 2017 |

Robert Kurzban, Ph.D., an Associate Professor at the University of Pennsylvania in the Psychology Department, is a proponent of evolutionary psychology as a key to understanding human behaviour in all of its complexity.

It’s an intriguing subject, made even more … Read More

The silver bullet: trust in negotiations

January 18, 2017 |

Most businesses like to blame failed or protracted negotiations on an inability to reach agreement on the financials, contract terms, legal issues or some other business measure – but after 30 + years of contract negotiations experience, I’ve rarely seen … Read More

Hart, Holmstrom: Contract theory and incomplete contracts

January 6, 2017 |

Professors Bengt Holmström (MIT) and Oliver Hart (Harvard) received the 2016 Nobel Prize in economic science in October for their work in the realm of contract theory and, most intriguing, the nature of contracts as being essentially incomplete.

The Nobel … Read More

Q&A: Alejandro Camino, Softtek

December 14, 2016 |

Alejandro – Alex – Camino is the CMO of Mexico-based IT provider Softtek, and a prominent and increasingly influential thought leader in the Western Hemisphere’s nearshore sector (including playing a key role in the development and growth of theLatAm Alliance). … Read More

TOP TEN: (More) Outsourcing Acronyms

December 9, 2016 |

A couple of months back, we published our Top Ten Outsourcing Acronyms – a piece that had been a long time brewing, after we’d initially put out a call for entries the previous year. Well, as seems frequently to be … Read More

What is wrong with outsourcing and how can you correct it?

December 7, 2016 |

In this day and age, there is no organisation that does not require outsourcing governance as a part of its operations. It could be critical or a support function, but outsource they all do.

What is intended to be a … Read More

Does location really matter when offshoring your IT services?

November 4, 2016 |

Not too long back, many global IT service providers were known to move delivery of IT services of their clients to offshore locations (like South Africa, Latin America or India) without informing their clients. This was seen as an internal … Read More

Q&A: Ed Hansen, Morgan Lewis

October 28, 2016 |

Ed Hansen is a Partner at Morgan Lewis, and one of the best-known lawyers in the international sourcing and outsourcing space (as well as an occasional contributor to Outsource). We caught up with Ed earlier this month at the SIG … Read More

The future is here now

October 26, 2016 |

The first driverless cars in the UK are now being tested on the streets. “Cognitive robot” Amelia is proving to be a more popular service interface with residents of the London Borough of Enfield than her human predecessors. Technology that … Read More

Getting multiple suppliers to work together

October 12, 2016 |

Multi-supplier service is all the rage, together with its linking agent Service Integration and Management (SIAM). Wonderful in theory… How does one practically get multiple parties to collaborate towards a common end?

It was recognised early in the development of … Read More

Surviving Brexit, the staff augmentation way

October 10, 2016 |

Experts agree it’s too soon to say what the mid-term effects of Brexit are going to be on the UK and European economy. Despite early signs of business and consumer confidence shrugging off doubts, we can surely all agree that … Read More

Asking the right questions

September 19, 2016 |

The formation of a good sourcing agreement relies on clear thinking and agreement between the parties on what is to be done, why and how. The market and technology are changing so rapidly that the next agreement is likely to … Read More

TOP TEN: Outsourcing Acronyms

September 5, 2016 |

Many, many moons ago we put out a call for outsourcing acronyms, humorous or otherwise, for a future Top Ten feature – and then, as submissions completely failed to flood in, we pretty much forgot about it and moved on. Until … Read More