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Outsource magazine: thought-leadership and outsourcing strategy | May 29, 2017

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F&A

Walk a mile in your BPO provider’s shoes

August 5, 2016 |

Organisations that enter business process outsourcing (BPO) transactions inevitably experience challenges with BPO providers – often resulting from unmet expectations, difficult transitions and erratic steady state delivery. While it is reasonable to expect the value promised by a provider to … Read More

Contracting for multi-supplier DevOps

July 27, 2016 |

Just when multi-supplier (also known as SIAM) contracting is starting to get under control, DevOps emerges. This article looks at the interaction of the two for the design of retained and sourced IT operations. The implications for service contracts are … Read More

Nordics 2015 – Driving Value & Performance

February 24, 2015 |

Fantastic news for anyone involved in support services in the Nordic region! Outsource is delighted to announce the launch of the first event in its Global Business Services Roadmap series with KPMG: ‘Nordics 2015 – Driving Value & Performance!’, taking … Read More

Visions of the Future: The Next Decade in BPO

July 5, 2013 | 2

This article originally appeared in Outsource magazine Issue #32 Summer 2013.

This is an extraordinary time for the BPO space, with huge leaps in business technology, process, and theory taking place against the backdrop of tumultuous economic conditions, the ongoing … Read More

What will be the future game-changers for F&A outsourcing?

July 5, 2013 |

This article originally appeared in Outsource magazine Issue #32 Summer 2013, as part of our feature ‘Visions of the Future‘. To read the main body of that article, click here.

Buyers, providers, advisors, analysts, and market … Read More

What’s next for outsourcing?

August 29, 2012 |

The global crisis and subsequent economic downturn caused significant operational and financial challenges for most US firms, and now we see a similar play-out in Europe. The next round of outsourcing is being driven out of compulsion to cut cost … Read More

A Long Way Still To Go

July 2, 2012 |

This article originally appeared in Outsource Magazine Issue #28 Summer 2012

Today’s CFO operates in a challenging and complex environment. With continuing uncertainty on the horizon of the global economy, more than ever before the CFO is in the spotlight … Read More

BPOpronet

June 13, 2012 |

BPOpronet helps outsourcing suppliers win, implement and deliver their contracts. For example:

  • Premier league, multi-process supplier falling behind specialist competition in race to win £40m IT and £40m F&A global deals with engineering client. BPOpronet provides intensive coaching to … Read More