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Outsource magazine: thought-leadership and outsourcing strategy | July 25, 2017

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Finance

Why Process Management is Key to Innovation

July 21, 2017 |

Today’s outsourcers and shared services operations are expected to deliver not just cost savings, but also innovation, agility, quality and growth. At the same time the bar has been raised when it comes to expectations with customers having lower tolerance … Read More

Effective outsourcing by UK local authorities

April 3, 2017 |

The ever-increasing pressures from budget cuts and higher demand for services means local authorities are continuously looking at ways of delivering their services more efficiently and cost-effectively while also seeking to ensure continued high levels of service.

Outsourcing remains a … Read More

What your suppliers aren’t telling you (and why you should worry)

February 27, 2017 |

In a multi-partner service delivery model, transparency and visibility are essential to an effective security and supplier risk management (SRM) strategy. Yet a wide range of evidence suggests that this transparency is sorely lacking in many cases.

According to a … Read More

Outsourcing accounts payable: how automated technology enhances transparency

December 2, 2016 |

Outsourcing the accounts payable (AP) function has many benefits, in particular enabling organisations to streamline essential operational processes and be more efficient. As with many outsourced functions, AP often requires expertise and technology that necessitate significant capital expenditure if they … Read More

Procurement excellence redefined

October 3, 2016 |

Procurement today is a different game. Once viewed as a back-office task, it has emerged as a key differentiator and driver of business value. And to execute it well requires totally new ways of thinking and acting.

Best-in-class organisations understand … Read More

It’s time to communicate the true meaning of ‘robotics’

September 2, 2016 |

When we talk about ‘robotics’, we are no longer talking about plugging in ‘dumb’ machines to mimic human action. Enterprise process robotics has evolved to a point where it can be integrated into existing systems, talking directly to applications with … Read More

Why the rise of robotics is forcing a rethink in BPO

August 23, 2016 |

Recently, Genfour conducted a survey amongst UK and US business leaders on their views about robotics and automation.

The findings revealed that half of the respondents believe AI and robotic process automation (RPA) will have a significant impact on the … Read More

Is there really such a thing as a bad deal?

July 1, 2016 |

I can recall being on vacation in Hong Kong with my wife as we were walking through the famous shopping district in Mongkok. Here you can buy Class A imitation goods of leading brands at far lower prices than the … Read More

Is automating Accounts Payable processes worth the effort?

January 21, 2016 |

According to the Institute of Finance & Management, 61% of top global companies have implemented full Accounts Payable (AP) automation. This occurrence has had its challenges.

Primarily, the universal commonality of budget allocation is the obstacle to overcome. When a … Read More

Hotsourcing: rethinking the outsourcing model

September 4, 2015 |

Outsourced operations have long been a popular choice among financial service firms looking to reduce cost and headcount and focus on their core business processes. By contracting an external service provider, it was thought that economies of scale and technological … Read More

Taking stock of POP: how SMBs should address their fragmented purchase order processes

August 14, 2015 |

Small and mid-sized businesses (SMBs) could be missing out on all sorts of efficiency savings and everyday spending intelligence according to a survey commissioned by Invu. The survey of finance personnel from public and private sector SMBs reveals that even … Read More

Shedding your baggage: solving the legacy complexity in Financial Services IT and Operations

June 15, 2015 |

It may be considered the best of times to run IT and operations in financial services, or it could be the worst.

Why the best? Because there is so much new ‘stuff’ to consider that anything seems possible. Because both … Read More

Roundtable: How Finance is Leveraging Technology

May 18, 2015 |

Earlier this year, Outsource got together with Xchanging to host a breakfast roundtable looking at ‘how finance is leveraging technology’. Featuring input from Mike Marsh, Head of EMEA Real Estate Accounting Services at CBRE; Rachael Stormonth of Outsource’s research partners … Read More

Q&A: Srikrishna Madhavan, Xchanging

March 6, 2015 |

Srikrishna “Sri” Madhavan is President – Business Processing Services at Xchanging. Ahead of our Editor’s Roundtable on ‘How finance is leveraging technology’, we got together with Sri to get his take on some of the key trends at play in … Read More

Nordics 2015 – Driving Value & Performance

February 24, 2015 |

Fantastic news for anyone involved in support services in the Nordic region! Outsource is delighted to announce the launch of the first event in its Global Business Services Roadmap series with KPMG: ‘Nordics 2015 – Driving Value & Performance!’, taking … Read More

Navigating Innovation: The First Three Steps

October 29, 2014 |

Innovation is the zeitgeist of outsourcing today (as the Summer 2014 edition of Outsource made clear). With budgets tight, and technology bringing new options and tools into play, everyone is trying to succeed by doing things differently. However, Aecus’ research … Read More