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Outsource magazine: thought-leadership and outsourcing strategy | September 24, 2017

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Forecasting

The 2017 CPO agenda: keeping pace with and enabling digital transformation

May 12, 2017 | 1

According to The Hackett Group’s 2017 Key Issues Study, 84% of procurement organisations believe that digital transformation will fundamentally change the way their services are delivered over the next three to five years. Yet only 25% say that procurement has … Read More

Demystifying ARC/RRCs

July 4, 2013 | 1

This article originally appeared in Outsource magazine Issue #32 Summer 2013.

A popular method for managing outsourcing pricing that accommodates volume fluctuations for the in scope services is known as the ARC/RRC method. This model has applications across IT infrastructure, … Read More

Forecast

November 5, 2012 |

Unfortunately for this advisor, the numbers really don’t lie…

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