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Outsource magazine: thought-leadership and outsourcing strategy | August 24, 2017

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Fraud

Avoiding the black hole of marketing procurement

February 13, 2017 |

John Wanamaker once commented, “I know half the money I spend on advertising is wasted; the trouble is I don’t know which half.” Likely this is often said of marketing as a whole – and in fairness, applies to other … Read More

Employment fraud sinks ships, so give HR the data to keep your company buoyant

April 15, 2016 |

Staff turnover costs companies a shocking £4.13billion per year. Hiring the right people can make or break an organisation, and save thousands in turnover costs.

Dishonest employees are the silent threat from within organisations, and they are a small but … Read More

Disaster recovery: proactive beats reactive

April 5, 2016 |

Cyber-attacks have topped the list of biggest threats to business for the second year in a row, followed closely by data threats and an unexpected IT/telecoms outage – according to the fifth annual Horizon Scan Report published by the Business … Read More

Whose job is it to tackle fraud? Why outsourcers can’t hide from their responsibilities any longer

August 4, 2015 |

At the beginning of April 2015, AT&T agreed to pay a total of $25 million to settle an investigation into data breaches at its call centres in Mexico, Colombia and the Philippines. These breaches had led to the disclosure of … Read More

A Trio of Proper Puddings…

April 29, 2014 |

An amusing incident reaches me from fair Edinburgh, where three young outsourcing tyros saw a “cheeky jape” (read: attempted fraud) go horribly wrong…

Up from London on a trip to see one of their employer’s largest British clients, the three … Read More

TOP TEN: Game-Changing Kit

April 28, 2014 | 1

Technology lies at the heart of outsourcing and shared services. But there’s a long way still to go before it’s solved all the problems afflicting those at the front line. For the latest in our Top Ten series we lifted … Read More

How to spot the warning signs of procurement fraud

November 6, 2013 |

The recent 2013 Kroll Global Fraud Report revealed that 70 per cent of companies across the world had suffered losses as a result of fraudulent activity last year. According to the report, procurement fraud was the fastest growing category, up … Read More