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Outsource magazine: thought-leadership and outsourcing strategy | June 23, 2017

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ILO

Is your supply chain free from human rights abuses?

May 2, 2017 | 1

A 2012 report by the International Labour Organization (ILO) estimated that nearly 21 million people worldwide are victims of forced labour, with the highest concentrations found in countries in central and southeastern Europe and in Africa. With complex global supply … Read More

OPINION: US onshoring – an idea whose time has come

August 3, 2016 | 1

Dictation being forced in Afghanistan, Revolution in South Africa taking a stand, People in Eurasia on the brink of oppression, I hope it’s gonna be alright. ‘It’s Alright’, Pet Shop Boys

Maybe not the greatest lyrics of all … Read More

OPINION: “It is not robots, but humans who can save the economy…”

May 27, 2014 |

I am an industrial engineer by qualification, and I love business process improvements as well as workflow automation. Being in the BPO industry it is one of our responsibilities to deliver faster and accurately, handling data securely.

There has been … Read More

ILO: insomnia for BPO Filipinos

September 3, 2010 |

A survey carried out by the International Labour Organisation (ILO) of the United Nations has reported that Filipinos working in the country’s booming BPO industry are highly susceptible to work-related illnesses and conditions – at the same time as earning … Read More