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Outsource magazine: thought-leadership and outsourcing strategy | August 22, 2017

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The future of retail outsourcing: Amazon versus Walmart

March 27, 2017 |

Wow! Isn’t it amazing how quickly things change? In the early 2000s, the very pinnacle of outsourcing was Walmart. Walmart didn’t outsource its own operations. Instead, it made history by working with offshore suppliers, introducing American consumers to low-cost Chinese … Read More

Avoiding the black hole of marketing procurement

February 13, 2017 |

John Wanamaker once commented, “I know half the money I spend on advertising is wasted; the trouble is I don’t know which half.” Likely this is often said of marketing as a whole – and in fairness, applies to other … Read More

How digital technology is changing global sourcing and lowering cost per hire

August 25, 2016 |

It has already happened. Digital technology has taken over. When it comes to global sourcing, job opportunities, branding, company cultures, it is all transparent. Job-seekers can see straight through you and your company before they walk through the door and shake … Read More

Writing Competition: 3rd Place

August 16, 2016 | 4

What will be the most important drivers of change in the global sourcing arena over the next decade, and why?

Evolution is natural. Change is inevitable. As a professional, if you are not keeping up on trends in your industry, … Read More

Bridging the IT gap: contract logistics providers turn to voice technology for competitive advantage

November 18, 2013 |

Changes in our buying patterns have stirred up fierce competition in the logistics industry. The rise in online and multi-channel shopping has made fast delivery a brand differentiator while bricks-and-mortar stores must balance their stock levels carefully to remain profitable.

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Q&A: John Willmott, NelsonHall

October 4, 2013 |

NelsonHall is one of the most respected names in the research and analysis sector, and we’re proud to have such an esteemed body as Outsource’s research partner. We caught up with CEO John Willmott to ask him about a particularly … Read More

Q&A: Shaji Farooq, Wipro

October 1, 2013 |

Shaji Farooq is Wipro Technologies’ SVP, Advanced Technologies & Go-to-Market Transformation, and a man for whom the future is the present… We got together with Shaji to ask him about his current role, the direction of his organisation, and how … Read More

The Digital Divide: are we ready to breach the chasm?

August 2, 2013 | 2

This article has been guest authored by Harold Tuck, Avasant Distinguished Fellow.

Thomas Friedman, in his 2005 epic book The World is Flat, argues that convergence of the personal computer with fiber-optic micro cable, along with the rise of workflow … Read More

Why businesses fail to reach the mobile consumer

November 17, 2011 |

Steve Jobs revolutionised the way in which consumers use technology to communicate – a legacy which will carry on for many decades to come.  Up until a few years ago the internet was almost exclusive to desktop and laptop computers, … Read More

Enterprise versus mass market cloud

July 7, 2011 |

All men may have been created equal, but not all clouds are.

Cloud computing has dominated the IT agenda of late and is set to continue  grabbing headlines with the recent introduction of iCloud and similar consumer services to the … Read More

Changing the World

June 29, 2011 | 1

This article originally appeared in Outsource Magazine Issue #24 Summer 2011


Matt Barrie is the CEO of, connecting buyers of products and services with individuals around the world willing to provide them, via a model which has … Read More

Recruitment: have you gone global?

April 18, 2011 |

This is an excerpt from and preview of an upcoming white paper to be released by KellyOCG in May 2011.

Let’s face it: regardless of good or bad economic times, A-level talent is hard to find. The recent global recession … Read More

Outsourcing IT Q&A: what is IPv6 and why does my business need to know about it?

April 1, 2011 |

You have probably seen the stories in the national press recently forewarning of an impending collapse of the internet. These articles claim that the internet is, quite simply, running out of space, due to the fact that the Internet Protocol … Read More

A challenge and an opportunity

October 4, 2010 |

Internet didn’t replace the phone and social media won’t replace the call.

People are communicating more than ever before, and not just by phone. Social networking sites have become primary communication tools for a new generation of digitally aware consumers. … Read More