Image Image Image Image Image Image Image Image Image Image

Outsource magazine: thought-leadership and outsourcing strategy | May 27, 2017

Scroll to top

Top

IT

Q&A: Marcos Jimenez, Softtek North America

May 8, 2017 |

Marcos Jimenez is the CEO of the North American division of Softtek, a global IT provider and a leading player in Western Hemisphere nearshoring. We got together with Marcos recently to get his thoughts on trends in the sourcing market, … Read More

TOP TEN: Opportunities and Legal Risks Considerations When Embracing New Technologies

May 5, 2017 |

From customer-facing artificial intelligence systems, to cloud-based applications that have created the digital gig economy, or mobile-based banking systems that facilitate fast payments, in recent years a number of industry sectors have been challenged by the development of digital and … Read More

Cognitive solutions: beware the black box and big promise

April 13, 2017 |

In a maturing market, buyers are becoming increasingly aware that the umbrella term “intelligent automation” comprises a broad spectrum of functionality, ranging from teachable bots that execute repeatable and scripted tasks, to more advanced cognitive tools that apply pattern recognition … Read More

Software-Defined Networking (SDN): the future of networking?

April 12, 2017 |

Over the past two decades, networking has been severely limited: it simply could not keep up with new demands from businesses in an increasingly digital world. However, that is all about to change thanks to the creation of software-defined networking, … Read More

Effective outsourcing by UK local authorities

April 3, 2017 |

The ever-increasing pressures from budget cuts and higher demand for services means local authorities are continuously looking at ways of delivering their services more efficiently and cost-effectively while also seeking to ensure continued high levels of service.

Outsourcing remains a … Read More

Is RPA a roadblock to digital transformation? What CIOs need to know

April 3, 2017 | 2

Robotic process automation (RPA) is all the rage these days, and with good reason. Software bots that replicate the way humans perform repetitive, rule-based tasks are driving significant cost savings and productivity increases. For as little as $10,000 a year, … Read More

Brexit: more March Madness

March 30, 2017 |

There’s a new twist on March Madness, at least in the United Kingdom’s IT services world, as the UK has officially triggered Article 50 of the Lisbon Treaty advancing Britain’s separation from the European Union. This blows open the future … Read More

The future of outsourcing is clear: trust me

March 27, 2017 |

Trust is at the root of all successful outsourcing partnerships. Without trust between all parties, commercial relationships can break down. And as I’m sure you know it’s far more expensive to get new business in the door or find new … Read More

EDM Group Automates Mortgage Property Risk with Progress

March 7, 2017 |

Progress Corticon technology enables instant risk evaluation and loan decisions in seconds as opposed to days

BRACKNELL, United Kingdom–(BUSINESS WIRE)– Progress (NASDAQ: PRGS) today announced that EDM Group, a leading provider of digital mailroom services and digital transformation, has … Read More

The ‘mid-market reality check’: what are the real procurement priorities for UK medium-sized businesses in 2017?

March 6, 2017 |

There always seems to be plenty of commentary around what’s driving innovation and growth in both large enterprises and startups. By comparison, the mid-market seems slightly neglected; this seems an oversight given the crucial role it plays in the UK … Read More

Outsourcing realities: what business executives need to know

March 6, 2017 |

Congratulations! It’s been three years since you decided to outsource accounts payable. Or, accounts receivable, or customer care, or payroll, or HR, or procurement, or any one of a dozen business process functions typically outsourced, in part or in full. … Read More

What your suppliers aren’t telling you (and why you should worry)

February 27, 2017 |

In a multi-partner service delivery model, transparency and visibility are essential to an effective security and supplier risk management (SRM) strategy. Yet a wide range of evidence suggests that this transparency is sorely lacking in many cases.

According to a … Read More

Contracting for emerging technologies: change with the changes

February 20, 2017 |

Emerging technology services have revolutionised the sourcing industry. These disruptive technologies like autonomics, interface technologies, big data analytics and other computing technologies have permitted smaller companies to successfully challenge established incumbent businesses. Specifically, as incumbents focus on improving their products … Read More

Digital strategies without the hype: fundamentals for effective implementation

January 19, 2017 |

Undoubtedly, digital has huge potential: to fundamentally transform the business operating model; to unlock the “impossible challenge”; to greatly accelerate change; and to intimately connect a company to its customers in real time. However, digital can also expose a company’s … Read More

Forecast is cloudy for the 2017 Enterprise IT landscape

January 13, 2017 |

Cloud has been both an exciting and disruptive force in the technology market for the last decade. It has acted as a critical enabler for a host of other influential technologies and this will continue and accelerate in 2017.

Compliance … Read More

Q&A: Alejandro Camino, Softtek

December 14, 2016 |

Alejandro – Alex – Camino is the CMO of Mexico-based IT provider Softtek, and a prominent and increasingly influential thought leader in the Western Hemisphere’s nearshore sector (including playing a key role in the development and growth of theLatAm Alliance). … Read More