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Outsource magazine: thought-leadership and outsourcing strategy | May 29, 2017

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Forecast is cloudy for the 2017 Enterprise IT landscape

January 13, 2017 |

Cloud has been both an exciting and disruptive force in the technology market for the last decade. It has acted as a critical enabler for a host of other influential technologies and this will continue and accelerate in 2017.

Compliance … Read More

Q&A: Alejandro Camino, Softtek

December 14, 2016 |

Alejandro – Alex – Camino is the CMO of Mexico-based IT provider Softtek, and a prominent and increasingly influential thought leader in the Western Hemisphere’s nearshore sector (including playing a key role in the development and growth of theLatAm Alliance). … Read More

IT outsourcing is being transformed, but do the outsourcers understand?

December 6, 2016 |

The Register likes to put the boot in when they comment on IT stories, so it was no surprise to see a recent feature about Fujitsu in which The Register summarised that Fujitsu needs to “get a move on” if … Read More

Life Lessons: Piotr Zygula

November 30, 2016 | 1

Piotr Zygula is the President and CEO of JCommerce SA, a Polish IT outsourcing provider specialising in custom software development. He’s also, now, the latest participant in our Life Lessons interview series: Q&As featuring set questions designed to showcase learnings from … Read More

Does location really matter when offshoring your IT services?

November 4, 2016 |

Not too long back, many global IT service providers were known to move delivery of IT services of their clients to offshore locations (like South Africa, Latin America or India) without informing their clients. This was seen as an internal … Read More

Pay the price of a low price, or why nearshoring is replacing typical offshoring

October 31, 2016 |

Many people ask themselves if price should be the most important factor in the process of selecting an IT service provider. Is the cheapest option always the best one? It might be true, but there are some conditions. In this … Read More

Surviving Brexit, the staff augmentation way

October 10, 2016 |

Experts agree it’s too soon to say what the mid-term effects of Brexit are going to be on the UK and European economy. Despite early signs of business and consumer confidence shrugging off doubts, we can surely all agree that … Read More

Advisor Roundtable: A Dizzying Pace of Change (Part 2)

September 12, 2016 | 1

To read the first part of this article, click here.

Manish Khandelwal, PA Consulting Group: Organisations of yesterday needed to ensure that they deliver the best product at the best possible price point. While customer experience mattered, organisations could get … Read More

Three steps to help IT leaders make better business decisions

August 22, 2016 |

Faced with a seemingly endless cycle of disruptive technology and increasingly inflexible budgets, IT executives have their work cut out when it comes to making decisions about how to improve operations and meet demanding business needs without driving costs up. … Read More

OPINION: Was the Delta Air Lines failure linked to outsourcing?

August 18, 2016 |

Last week, Delta Air Lines faced a technical hitch. On the surface it wasn’t an enormous problem – a power outage at their Atlanta data centre caused a switchgear to fail (like a circuit breaker in your home). However, the … Read More

What Brexit might mean for the UK’s relationship with Poland – and its effect on outsourcing

August 9, 2016 |

With the United Kingdom set to leave the European Union, the impact on the Polish outsourcing market looks likely to be both positive and negative. The full extent on outsourcing is yet to be determined, but some predictions can be … Read More

Are you ready to outsource your CIO?

July 26, 2016 |

Outsourcing has always been a key component of the technology sector; however recently it has been not just basic IT services, but key CIO roles taken on by outsiders. The term ‘virtual CIO’ (vCIO) is gaining increasing momentum, and refers … Read More

Live Wires #7: Giant shoulders

July 15, 2016 |

A lot of the talk of RPA today is about bright new names challenging the established order: plucky newcomers forcing their way past the giants of outsourcing and technology. But what do the giants themselves have to say about this? … Read More

TBM: from measurement to a core business function

July 8, 2016 |

IT reaches far and wide within organisations, particularly in the case of large enterprises, but it can be difficult to understand exactly what it does and how it is having an impact, especially when it comes to measuring return on … Read More

A tale of two outsources: good versus bad

July 6, 2016 |

More and more facilities and IT organisations are outsourcing their services. They may have a lot to gain; for example, outsourcing these services can lead to leaner organisations less bogged down by technical pursuits. Unfortunately, outsourcing does not always improve efficiency, … Read More

OPINION: Look away, look away, look away, Euroland!

July 1, 2016 |

Maybe Daniel Decatur Emmett will forgive me for “borrowing” some lyrics from his iconic 1850s American folk song, ‘Dixie’. I do this to encourage British business to look further afield for IT outsourcing services, as encouraged by Brexit. The USA … Read More