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Outsource magazine: thought-leadership and outsourcing strategy | September 20, 2017

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KPMG

Relationship marketing: is the (out)sourcing of innovation a buyer’s dream challenge?

September 8, 2016 |

I recently posted on LinkedIn an article relating to the outsourcing of innovation, how large corporates were joining up with entrepreneurs and startups in the fashion, cosmetics and lifestyle sectors to form a ‘supply chain of innovation’; and what opportunities … Read More

Walking in a webinar wonderland…

August 18, 2016 |

Another month, another great Outsource Talks webinar… This week it was my profound pleasure and privilege to welcome Vested’s Kate Vitasek, KPMG’s Don Ryan and ‘Art of Procurement’ host Phil Ideson to the Outsource Talks sofa, where the hour fairly … Read More

Sunshine, happiness and webinars

July 20, 2016 |

The summer sun blazed down upon London today, a raging nuclear inferno of staggering power – yet it was as a mere birthday-cake candle when set alongside the brilliance of the panellists on this afternoon’s Outsource Talks… Yes, today saw … Read More

A few words for the weekend

July 15, 2016 |

As another working week draws to a close, I thought I’d take this opportunity to wave you off into your respective weekends with a couple of announcements… Those of you who are members of our LinkedIn group may already have … Read More

Putting the “G” into “GBS”

July 11, 2016 |

At a recent breakfast roundtable I hosted, one of our guests was discussing the transformation her organisation is currently undergoing, moving a significant proportion of its recruitment function into a central office collocated with a number of other back-office activities.

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GBS: roadmaps and payoffs…

April 16, 2016 |

As many of you know, in 2014 Outsource entered into a partnership with KPMG to produce the GBS Roadmap series of conferences focused on Global Business Services (GBS); these events (the first two of which took place last year in … Read More

Q&A: Mike Beals, College of Governance, SIG University

January 19, 2016 | 4

As outsourcing has matured as a practice, and as new technologies such as cloud have come to the fore, the nature, composition and scope of deals have evolved dramatically: we live in an age of multisourcing, of hybrid delivery environments … Read More

Video Q&A: Jack van Eijk, Capgemini

July 14, 2015 |

Back in May in Stockholm, Sweden, Outsource and KPMG hosted the first in our GBS Roadmap series of events, bringing together the great and the good of Global Business Services from the Nordic region and beyond for two days of … Read More

Robert Morgan, RIP

June 15, 2015 | 1

Tragic news reaches us of the death of Robert Morgan, erstwhile Director at Burnt Oak Partners and a genuine giant of the outsourcing world. The co-founder of Morgan Chambers – Europe’s leading sourcing advisory organisation prior to its acquisition by … Read More

Global Business Services: a current snapshot

March 12, 2015 |

Over the last 12 months, KPMG has been conducting detailed research with Global 1000 companies on their shared services deployment strategies and operating models. Per the following snapshot, which captures the responses of over 40 leading companies: roughly 75 percent … Read More

The impact of sourcing trends on governance (Part 2)

January 20, 2015 |

To read Part 1 of this article, click here.

 

Organisations which proactively adapt their retained organisations to support these new demands will have an improved chance of maximising benefits linked to the three IT sourcing trends. For each of … Read More

The impact of sourcing trends on governance (Part 1)

January 8, 2015 |

Many organisations are not able to get the maximum value from IT sourcing and pursue a variety of sourcing options in an attempt to optimise their return. Sourcing trends such as multi-vendor outsourcing, shared service centres and cloud services are … Read More

Upping the game: how better practice can boost outsourcing’s standing in the UK…

April 25, 2014 |

Outsourcing has experienced a bad press recently, with unwelcome headlines and much greater public scepticism about whether it delivers improved results. In these debates, particularly in the public sector, facts are often in short supply, and emotion plays a powerful … Read More

Q&A: Alexander Reay, ITOSDA

March 28, 2014 |

Alexander Reay is the President of the Nordic IT Outsourcing & Software Development Association (ITSODA). Ahead of the forthcoming Nordic IT Sourcing & Innovation 2014 event, to be held May 22-23 in Stockholm, we got together with Alexander to find … Read More

In Transition

December 20, 2013 |

Transition refers to the period between the actual signatures of an outsourcing agreement until steady state is achieved. It is the time when the proverbial outsourcing “rubber meets the road” and outsourcing aspirations become reality – or not. Depending on … Read More

Benchmarking for value: better business outcomes through better transformational outsourcing deals

July 19, 2013 |

This paper sets out a point of view on how transformational outsourcing deals can be made more successful and valuable by selecting a single supplier early, and appointing a Benchmarking for Value Advisor to mitigate the price and value assurance … Read More