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Outsource magazine: thought-leadership and outsourcing strategy | August 22, 2017

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Labour

Does outsourcing the management of your contingent workforce still make sense?

May 15, 2017 |

With all of the advances in vendor management technology (VMS), some companies are evaluating the idea of managing their cadre of non-employees internally. Much of the value brought to bear by a managed service provider (MSP) is typically in the … Read More

Is your supply chain free from human rights abuses?

May 2, 2017 | 1

A 2012 report by the International Labour Organization (ILO) estimated that nearly 21 million people worldwide are victims of forced labour, with the highest concentrations found in countries in central and southeastern Europe and in Africa. With complex global supply … Read More

The future of retail outsourcing: Amazon versus Walmart

March 27, 2017 |

Wow! Isn’t it amazing how quickly things change? In the early 2000s, the very pinnacle of outsourcing was Walmart. Walmart didn’t outsource its own operations. Instead, it made history by working with offshore suppliers, introducing American consumers to low-cost Chinese … Read More

Life Lessons: Gautam Singh

January 6, 2017 |

Gautam Singh is the co-founder and CEO of The Smart Cube, a global analytics company. A first-generation immigrant who worked and built his way up to become the head of a respected international organisation, he’s full of Life Lessons – … Read More

Fashion and apparel: labour practices in the supply chain

January 6, 2017 |

In 2015, the Joint Economic Committee of the United States Congress reported that the fashion industry globally is valued at $1.2 trillion. (Ref. 1) Of that $1.2 trillion, more than $250 billion is spent annually in the United States alone … Read More

Writing Competition: 3rd Place

August 16, 2016 | 4

What will be the most important drivers of change in the global sourcing arena over the next decade, and why?

Evolution is natural. Change is inevitable. As a professional, if you are not keeping up on trends in your industry, … Read More

Politics vs. Reason: busting the myths around UK public sector outsourcing

May 29, 2015 |

By the end of this newly elected parliament, £1 in every £3 spent by the UK government is likely to be outsourced, representing growth of at least £20bn over today’s market of £90bn. These findings, from recent state-of-the-industry research by … Read More

The politics of UK government outsourcing

April 22, 2014 |

British political commentators have been denied one of their traditional occupations: speculating about the date of the next general election. For the first time in UK history the next poll has a fixed date: 7 May 2015. But what commentators … Read More

TOP TEN: Pathetic Politicians

October 2, 2013 | 1

Ambrose Bierce described politics as “a strife of interests masquerading as a contest of principles” – and anyone keeping even the most distant eye upon the political arena would presumably agree that when it comes to outsourcing’s place in contemporary … Read More

Outsourcing and labour reform in France

August 8, 2013 |

A new law, published on 16th June 2013, is set to deliver significant reforms to France’s notoriously inflexible labour market.

The continuing, and deepening, economic crisis in Europe, and in France, has encouraged the government to look for ways to … Read More

Recruitment: have you gone global?

April 18, 2011 |

This is an excerpt from and preview of an upcoming white paper to be released by KellyOCG in May 2011.

Let’s face it: regardless of good or bad economic times, A-level talent is hard to find. The recent global recession … Read More

Arbitrage Now

March 31, 2011 |

This article originally appeared in Outsource Magazine Issue #23 Spring 2011

Labour arbitrage has been one of the key drivers of the global outsourcing boom. But for how much longer? And which organisations are best placed to make the very … Read More

Post-Recession F&A BPO

March 29, 2011 |

This article originally appeared in Outsource Magazine Issue #23 Spring 2011

A rebounding market, but is it taking a new direction? HfS founder and CEO Phil Fersht reports…

Recent HfS Research of 209 organisations (Figure 1) indicates that F&A processes … Read More

How will global events affect your business?

March 23, 2011 |

Prologue

If you think you’re business is not a global business and prone to global events, think again.  In today’s business world, it’s a much different place than what most of us were originally taught in Business 101 or even … Read More