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Outsource magazine: thought-leadership and outsourcing strategy | August 17, 2017

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Malaysia

Life Lessons: Rick Sturge

April 10, 2017 | 1

Rick Sturge is EVP Business Development at Firstsource Solutions, with over two decades’ experience in outsourcing and business transformation. We turned to Rick for the latest in our Life Lessons series – and received lessons aplenty…

What has been the … Read More

Q&A: Kate Vitasek, University of Tennessee & Vested (Part 1)

June 13, 2016 | 2

One of the most famous figures in the global outsourcing arena, Kate Vitasek is also – not coincidentally – one of Outsource’s most popular contributors, having graced our pages with both her regular column (examining lessons to be learnt by … Read More

Q&A: Atul Vashistha, NeoGroup

May 11, 2016 |

Atul Vashistha is the CEO and chairman of global services and sourcing advisory firm NeoGroup, as well as the former (as of last month) chairman of the Nearshore Executive Alliance (NEA). Continuing our series of interviews from the recent SIG … Read More

A case for three parallels

January 26, 2015 |

Two models have become the most popular outsourcing options prevalent globally today: shared services, and third-party provisioning, alongside arange of other models across the spectrum spanning these two, driven either by a distinct pursuit for value, risk avoidance, co-creation or … Read More

Six mantras for choosing the right offshore business research partner

November 11, 2014 |

There are a large number of companies offering business research services across offshore destinations like India (which is the most favoured one), Malaysia, Philippines and several others. How can you ensure that you select the right offshore research partner?

Do … Read More

Malaysia: emergence of a new outsourcing destination

June 12, 2014 |

Recently when I was in Kuala Lumpur for one of my projects, I had a tryst with the developmental saga of Malaysia. Whether it was the infrastructure or the economic sentiment within industries, the country left an impact on my … Read More

Business Ecosystems: Enablers, or Constrictors?

April 4, 2014 |

The modern industrial world globally is quite comfortable with delving into the topic around the need for, and attendant benefits waiting to be derived from, building and maintaining structured ecosystems that would provide assurances of continuity and growth. Starting in … Read More

Go East: Interviews from European SSO Week 2013

October 14, 2013 | 1

In May, hundreds of sourcing’s finest gathered in Prague for SSON’s 13th Annual European Shared Services & Outsourcing Week, one of the most important events on the annual outsourcing and business transformation calendar. Outsource was once again privileged to partner … Read More

Outsourcing makes the world a better place

January 23, 2013 |

First of all may I say “Happy New Year” to all outsourcers all over the world and may you be prosperous and safe in the year ahead. Over our recent summer holidays in Australia I managed to read a book … Read More

Malaysia: truly Asian

October 15, 2012 |

There is no doubt that the Malaysian tourism sector has benefited massively from the brilliant tourism campaign “Malaysia – Truly Asia”. Sometimes the brilliance of an advertising campaign is its inherent simplicity as the entire tourism sector has united behind … Read More

Q&A: Charles Aird, PwC

September 2, 2011 |

Charles Aird is Global and US Practice Leader, Shared Services, Outsourcing and Offshoring at PricewaterhouseCoopers. In a glittering career he’s also been, amongst much else, a Partner at Deloitte, and CEO of E&Y’s outsourcing arm in Singapore – not to mention … Read More