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Outsource magazine: thought-leadership and outsourcing strategy | July 25, 2017

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Public Sector

Will the UK save £1.6bn on procurement after Brexit?

May 5, 2017 |

In its campaign against the UK’s continued membership of the European Union, ‘Vote Leave’ claimed that EU procurement rules, which govern the purchase of goods and services by public sector bodies, cost UK taxpayers £1.6bn a year. It also claimed … Read More

Effective outsourcing by UK local authorities

April 3, 2017 |

The ever-increasing pressures from budget cuts and higher demand for services means local authorities are continuously looking at ways of delivering their services more efficiently and cost-effectively while also seeking to ensure continued high levels of service.

Outsourcing remains a … Read More

IT outsourcing is being transformed, but do the outsourcers understand?

December 6, 2016 |

The Register likes to put the boot in when they comment on IT stories, so it was no surprise to see a recent feature about Fujitsu in which The Register summarised that Fujitsu needs to “get a move on” if … Read More

How far are European countries moving forward with open data?

November 4, 2016 |

Open data – that is, publically available data that is free for all to use – is set to have a monumental impact on societies in the next five years. Whether it’s information regarding public transport, city policy or city … Read More

The Legal View: Brexit (Part 1)

July 5, 2016 |

Nearly two weeks after the UK’s vote to leave the European Union (the ‘Brexit’), very little has become clear in terms of what this means for the country and the EU itself – and the sourcing and outsourcing space in … Read More

Q&A: Haitao Qi, Devott

June 14, 2016 |

Haitao Qi is the CEO and founder of Devott, the leading Chinese research and advisory firm focussed on the country’s technology markets and business services, whose annual Devott Global IT & Sourcing Summit (DGITS) is now the largest of its … Read More

Outsourcing in the public sector: unnecessary fear?

May 26, 2016 |

Once more, the validity of outsourcing in the public sector has been brought into question. Just this week, the National Audit Office released a report on the UK government’s programme to transfer back-office functions to two shared services centres. The report … Read More

Trust, betrayal and business relationships

November 20, 2015 |

Outsource agreements are characterised by long durations and high switching costs. Some fail; some drive innovation and soar; most get by. What is the role of trust in such a service and what can you do to obtain the best … Read More

‘Business as usual’ outsourcing is no longer an option for the UK

September 25, 2015 |

Private sector providers will be at the heart of the UK government’s efforts during this Parliament to reduce its fiscal deficit and improve the quality of service to the citizen.

But that means that they must also be prepared to … Read More

Injecting life into SIAM

July 1, 2015 |

Ever since outsourcing was popularised in the 1990s, we’ve seen models and strategies develop and mature. Rarely, however, have we seen such models disappear completely. But with SIAM, the service integration and management model, some commentators are already writing it … Read More

Politics vs. Reason: busting the myths around UK public sector outsourcing

May 29, 2015 |

By the end of this newly elected parliament, £1 in every £3 spent by the UK government is likely to be outsourced, representing growth of at least £20bn over today’s market of £90bn. These findings, from recent state-of-the-industry research by … Read More

A new political dawn, a new era for UK public sector outsourcing?

May 26, 2015 |

Between 2010 and 2015, the Coalition government spent almost double the amount on outsourced public services compared to the previous Labour government (£110bn, up from £59bn). If we take a look at the number of contracts awarded, this spend becomes … Read More

Outsourcing opportunities in the UK public sector

April 7, 2015 |

Changes to public procurement rules have made it easier for small and medium-sized businesses to compete for public sector contracts. The Public Contracts Regulations 2015 are intended to provide a more modern, flexible and streamlined regime. Contracting authorities will be … Read More

A contract to transform

February 16, 2015 |

The UK government has been shocked by the weaknesses in its commissioning and contract management of services revealed by the G4S and Serco incidents. At a time that both public and private sectors depend ever more heavily on their service … Read More

2014 outsourcing market review and predictions for 2015

December 23, 2014 | 2

The last 12 months have produced a lot of highs in the outsourcing market, which has set the tone for 2015. Indeed, we saw one of the strongest years for outsourcing in EMEA in a decade with more activity across … Read More

OPINION: Getting beyond the doom and gloom – the talent challenge in UK local government

December 3, 2014 |

We have for many years in local government been struggling to retain in the profession talented and experienced children’s social workers. This is challenging work. Thankfully, cases such as Baby P are a rarity, but nonetheless, these staff face daily … Read More