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Outsource magazine: thought-leadership and outsourcing strategy | September 23, 2017

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The four Rs of contract renegotiations

February 26, 2015 |

Renegotiating is key to ensuring you continue to get the best deal for your business. The complexity of renegotiating and how you approach it will be predominantly driven by timing and motivation, but knowing exactly what level of renegotiation you … Read More

Businesses have never had a better opportunity to renegotiate outsourcing contracts

March 21, 2014 |

In 2014, with a record number of outsourcing contracts due to expire, there has never been a better time for companies to renegotiate outsourcing deals to seek better terms and increase profitability. The outsourcing market, which is still largely dominated … Read More

Prepare for renegotiations in 2014

January 14, 2014 |

As the tradition of making New Year’s resolutions testifies, the passing of a year often inspires the need for change. However, in 2014, there is set to be more change than ever before, as our research shows that the number … Read More

Q&A: Rick Simmonds, Alsbridge

October 10, 2013 |

As Managing Partner and Head of Financial Services for Alsbridge, Rick Simmonds has an outstanding view across the breadth of the outsourcing space – and of the advisory sector, which is undergoing particularly rapid evolution right now. We caught up … Read More

Call Me Maybe?

October 4, 2012 |

This article originally appeared in Outsource Magazine Issue #29 Autumn 2012


In many ways these are great times for the customer contact business, with new technology providing hitherto-unthinkable opportunities for smarter and more effective contact; new delivery locations emerging … Read More

The Legal View: Termination for Convenience

October 4, 2012 | 1

This article originally appeared in Outsource Magazine Issue #29 Autumn 2012

Termination is often the last thing on the parties’ minds at the outset of a new project or business relationship. Motivated by a need and excitement to just get … Read More

Q&A: Ole Horsfeldt, ITechLaw Association

April 19, 2011 |

Ole Horsfeldt is a partner with Copenhagen-based law firm Gorrissen Federspiel, and a board-level director of the ITechLaw Association, a non-profit organisation “established to inform and educate lawyers about the unique legal issues arising from the evolution, production, marketing, acquisition … Read More