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Outsource magazine: thought-leadership and outsourcing strategy | July 21, 2017

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Supplier Relationship Management

Q&A: Rainer Machek, SynerTrade

May 17, 2017 |

Rainer Machek is Executive Vice President at SynerTrade, a Germany-based global provider of digital procurement solutions. We caught up with Rainer at a recent Sourcing Industry Group (SIG) Global Summit to find out a bit more about his organisation and … Read More

How retailers can drive sustainable savings through strategic sourcing

April 11, 2017 |

Growing economic uncertainty has seen many businesses look to procurement for a means to increase savings and ultimately drive growth. This is especially true in the retail industry where common issues include mounting costs, struggling suppliers, increased competition and expanding … Read More

Why do we so dislike outsourcing suppliers?

May 13, 2015 | 2

Outsourcing is a long-established business tool.  However, customers rarely sing suppliers’ praises.  Many relationships are difficult and customers often complain, but usually don’t raise concerns directly until it is too late.

The key question is why does this happen and … Read More

The outsourcing conundrum: why does success still appear so elusive? (Part 2)

December 17, 2014 |

To read Part 1 of this article, click here.

What to make of all this? We could be forgiven for suggesting that a different approach is necessary not only in the consideration of what to make vs buy but also … Read More

The outsourcing conundrum: why does success still appear so elusive? (Part 1)

December 10, 2014 |

I met a consultant friend recently and our conversation got around to considering why successful sourcing still appears to be so elusive. Not to suggest that it isn’t achievable; just that it doesn’t seem to be the norm. We discussed … Read More

Using SRM to manage risk in the food and drink industry

October 23, 2014 |

When it comes to balancing risk management with supply chain efficiency, few industries can boast the level of complexity that surrounds the food and drink sector.

The industry combines common supply chain issues such as logistics, cost pressure and supplier … Read More

On the Shoulders of Giants

July 14, 2014 |

I wrote an article recently for Outsource where I attempted to describe a utopian ideal as far the relationship between customer and supplier of outsourced services is concerned. I even went so far as to suggest some ideas that may … Read More

Evolutionary cost management in financial services

September 20, 2013 |

Cost management techniques have been quietly evolving in the back offices of financial services businesses. It’s time for the new model to emerge.

We see many teams struggling to create a function that delivers supplier relationship management [SRM], stakeholder management, … Read More

Playing Ball

July 2, 2012 |

This article originally appeared in Outsource Magazine Issue #28 Summer 2012

 

 

The inevitable firm, but fair, deadline reminder from the editor has given me welcome respite from a complex and gruelling multi-sourcing negotiation for a large enterprise client.  … Read More