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Outsource magazine: thought-leadership and outsourcing strategy | August 20, 2017

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Tim Critchley

Whose job is it to tackle fraud? Why outsourcers can’t hide from their responsibilities any longer

August 4, 2015 |

At the beginning of April 2015, AT&T agreed to pay a total of $25 million to settle an investigation into data breaches at its call centres in Mexico, Colombia and the Philippines. These breaches had led to the disclosure of … Read More