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Outsource magazine: thought-leadership and outsourcing strategy | May 29, 2017

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Q&A: Kevin Parikh, Avasant

April 20, 2016 |

Kevin Parikh is the CEO and Senior Partner of sourcing advisory firm Avasant. Continuing our series of interviews from the SIG Summit in Orlando, Florida (see plenty of 140-character takeaways on Twitter via the hashtag #SIGspring16) we got together with … Read More

Visions of the Future: The Next Decade in BPO

July 5, 2013 | 2

This article originally appeared in Outsource magazine Issue #32 Summer 2013.

This is an extraordinary time for the BPO space, with huge leaps in business technology, process, and theory taking place against the backdrop of tumultuous economic conditions, the ongoing … Read More

Quality trumps cost-cutting in outsourcing shift

May 29, 2013 |

Businesses are increasingly prioritising quality over cost in terms of which countries and which firms they turn to for their outsourcing needs. Companies are seeking more sophisticated skills and capabilities to adapt to the ever-faster pace of change in business … Read More