Image Image Image Image Image Image Image Image Image Image

Outsource magazine: thought-leadership and outsourcing strategy | May 29, 2017

Scroll to top

Top

Training

Is your supply chain free from human rights abuses?

May 2, 2017 | 1

A 2012 report by the International Labour Organization (ILO) estimated that nearly 21 million people worldwide are victims of forced labour, with the highest concentrations found in countries in central and southeastern Europe and in Africa. With complex global supply … Read More

Spring 2017 Writing Competition: WIN a place at SIG University (and more)!

February 3, 2017 |

Are you a budding sourcing/outsourcing thought leader looking for an audience for your game-changing thoughts? Well, by a tremendously felicitous coincidence, Outsource is seeking fresh talent, so put your creative hats on and get ready for global fame, by entering … Read More

Q&A: Ed Hansen, Morgan Lewis

October 28, 2016 |

Ed Hansen is a Partner at Morgan Lewis, and one of the best-known lawyers in the international sourcing and outsourcing space (as well as an occasional contributor to Outsource). We caught up with Ed earlier this month at the SIG … Read More

Competency mapping is changing professional development forever

October 7, 2016 |

Jack Welch once said, “Change before you have to.” In today’s rapidly innovating business world, change is, frankly, inevitable. Business needs change and skill sets have to keep up. But how do you know if you are making the right … Read More

Do you have your instrument flight rating for your business?

October 7, 2016 |

Every pilot/flight trainee knows the importance of trusting what the plane’s cockpit instruments are telling them. With very rare exception, the cockpit’s instruments don’t lie. What’s happening to the plane can be counter-intuitive to what your human senses are telling … Read More

TOP TEN: Tips for Finding Value in Dark Data

September 9, 2016 |

Just hearing the words “dark data” can be enough for managers in the outsourcing industry to feel a little uneasy – but despite its rather menacing name there has never been a better time to tackle the phenomenon head on.

Read More

Doing more with less

September 2, 2016 |

Several times throughout my career, people have queried of me, “How do you manage to get so much done?” I think there are a few factors, working in concert, that have enabled me to get more done, often with less, … Read More

oNexus Founder Interview: Tony Strong, Parseq

August 30, 2016 |

Tony Strong is the CEO of UK-based multi-channel service provider Parseq. Way back when we launched our oNexus platform, Parseq were one of the founding oNexus partners and we were promised an interview with Tony – and now our paths … Read More

Q&A: Clyde Dornier

August 15, 2016 |

Clyde Dornier is a familiar and hugely respected figure within the global sourcing and procurement community, having served as CPO for both Visa and the Freeman Companies. We got together with Clyde at April’s SIG Summit in Orlando, Florida, to … Read More

Five tips to grow your field service practice

August 2, 2016 | 2

“Take your time” isn’t a phrase field engineers expect to hear when a client requests a site visit. These customers are looking for a rapid resolution, which is why a high first-time fix rate is crucial to a business’s success. … Read More

Enter our writing competition to win a place at SIG University!

June 3, 2016 | 2

Are you a budding thought leader? Do you hunger for fame and glory – in the form of exposure on the world’s leading outsourcing publication? And do you want a FREE chance to enroll in SIG University’s Certified Sourcing Professional … Read More

Design thinking: a way forward for the outsourcing and offshoring industry

April 22, 2016 |

A look at the picture below shows that design thinking is all about starting with the customer and ending with the customer. This really sounds like very old wine in a new bottle. But, please do remember: a lot of … Read More

“Making it formal”: how structured development plans drive technology transformation

February 17, 2016 |

Recent research by the UK’s Tech Partnership into the views and opinions of 1,600 employers across the UK concluded that economic growth is being put at risk due to skills gaps in the tech workforce. Employers reported significant problems in … Read More

Saving money through outsourcing HR and payroll

February 9, 2016 |

HR is one of the most commonly outsourced functions, as it involves both complex and time-consuming tasks. Outsourcing HR services can have a positive impact on an organisation, effectively saving money whilst simultaneously increasing the quality and efficiency of the company’s … Read More

Q&A: Mike Beals, College of Governance, SIG University

January 19, 2016 | 4

As outsourcing has matured as a practice, and as new technologies such as cloud have come to the fore, the nature, composition and scope of deals have evolved dramatically: we live in an age of multisourcing, of hybrid delivery environments … Read More

Managing performance of outsourced employees

November 27, 2015 | 2

Performance management of internal operations has always been a key focus of every company, regardless of size. Performance management is used to measure employee performance and make a decision on how valuable a contribution each individual employee is making to … Read More