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Outsource magazine: thought-leadership and outsourcing strategy | August 21, 2017

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University of Tennessee

Haapio and Barton: Business-Friendly Contracting

June 22, 2017 |

 

Professors Helena Haapio and Thomas D. Barton are on a mission to educate organizations on how to create “business friendly” contracts – without giving up safety or security.

A chapter by Haapio and Barton in the recently published Liquid … Read More

Unlocking the value of Accountable Care Organizations by choosing the right contractual approach

February 27, 2017 |

“There has got to be a better way!” That’s the common lament from all aspects of the healthcare industry from providers, payers, and patients alike when talking about the relationship between those three parties. It not unusual to hear complaints … Read More

Robert Kurzban: why everyone else is a hypocrite…

February 7, 2017 |

Robert Kurzban, Ph.D., an Associate Professor at the University of Pennsylvania in the Psychology Department, is a proponent of evolutionary psychology as a key to understanding human behaviour in all of its complexity.

It’s an intriguing subject, made even more … Read More

Horacio Falcao and the value of value negotiation

July 14, 2016 | 1

Professor Horacio Falcão, a Senior Affiliate Professor of Decision Sciences at INSEAD, warns companies should not start – nor necessarily end – on “price” when it comes to negotiations.

Falcão has written on the concept of value for several years … Read More

Q&A: Kate Vitasek, University of Tennessee & Vested (Part 2)

June 20, 2016 | 1

To read the first part of this interview, click here.

O: With all of that in mind, what are the implications for the global business services model? Where do you sit on global business services (GBS)? Are you a fan?

Read More

Q&A: Kate Vitasek, University of Tennessee & Vested (Part 1)

June 13, 2016 | 2

One of the most famous figures in the global outsourcing arena, Kate Vitasek is also – not coincidentally – one of Outsource’s most popular contributors, having graced our pages with both her regular column (examining lessons to be learnt by … Read More

David Faulkner: the value of a cooperative strategy

March 17, 2016 | 1

University of London Professor David Faulkner has written extensively about the need for cooperative, rather than purely competitive, strategic business relationships and alliances. Since the early 1990s Faulkner has studied the “essence” of competitive strategy, and the challenges involved in integrating … Read More

Akerlof and Shiller: the free market giveth, and it taketh away

January 26, 2016 |

The “invisible hand” of the market could be giving you a sharp slap more often than not, according to the Nobel laureates George A. Akerlof and Robert J. Shiller.

If you sometimes wonder whether markets always act in your best … Read More

Global supply chains: understanding and managing key legal risks

January 4, 2016 |

As supply chains become increasingly complex, identifying the legal risks inherent in managing such a widely dispersed network of suppliers, manufacturers and other trading partners is key to spotting issues and being able to solve them as soon as possible. … Read More

Stewart Macaulay: pioneer for relational contracting

July 14, 2015 | 1

Stewart Macaulay – Professor of Law Emeritus, University of Wisconsin Law School – occupies a unique place in the evolution, awareness and acceptance of relational contracting. In fact one might safely argue that he helped set relational contract theory in … Read More

Jean Tirole: The science of taming powerful firms

December 22, 2014 | 1

Jean Tirole, the French professor of economics who recently received the Nobel Prize, is one of the most influential modern economists for his extensive theories and rigorous mathematic analysis of strategic behaviour and information economics in what is known as … Read More

New ISO International Standards concerning personally identifiable information should encourage the use of public cloud services

November 6, 2014 | 1

The publication of new ISO International Standards is seldom an exciting event. However, in September 2014 a new ISO International Standard, ISO/IEC 27018:2014, was adopted, its title being “Code of practice for protection of personally identifiable information (PII) in public … Read More

Clay Shirky: Sharing changes everything

October 13, 2014 | 1

Clay Shirky, New York University professor, author, and a leading thinker on the effects of the internet on society, delves into the disruptive power of technology and collaboration on how people live and work.

Born in 1964, Shirky grew up … Read More

Avoid Buyer and Seller Remorse: Get What You Pay For

July 17, 2014 | 2

At some point a buyer and supplier will talk about pricing, maybe not right away – but it’s always the elephant in the room. Pricing is also potentially the most volatile topic, and could be a deal-breaker if the negotiation … Read More

Some Questions and Answers about Relational Contracting

July 15, 2014 | 1

For quite some time now, there has been much talk about the need for a more collaborative approach in outsourcing. In this context, the concept of relational or collaborative contracting often appears. Because of the strong business reasons to use … Read More

Avery W. Katz: Dealing with the Incomplete Contract

July 4, 2014 | 1

Avery W. Katz, professor of law at Columbia Law School, tackles the conundrum of “incomplete contracts. The challenge? How can organisations fashion a contract that is both economically flexible enough for a business relationship to move forward efficiently, and legally … Read More