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Brexit

Of exit and Brexit

Posted: 05/17/2017 - 05:19

Outsourcing agreements come to an end, just as do some political treaties.

What can those steering the perils of partition learn from each other? There are few experiences as visceral as the turmoil of politics. As a British citizen, I have taken my part and cast my vote on 23rd June, 2016. The comparison of events since with recently managed outsourcing exits is the source of inspiration for this article.

Know The Rules

Will the UK save £1.6bn on procurement after Brexit?

Posted: 05/05/2017 - 19:59

In its campaign against the UK's continued membership of the European Union, 'Vote Leave' claimed that EU procurement rules, which govern the purchase of goods and services by public sector bodies, cost UK taxpayers £1.6bn a year. It also claimed that 1.9 million days a year are lost to red tape delays.

Is it likely or possible that the UK can save this money and time cost by changing the public procurement rules after Brexit?

Current system

Brexit: more March Madness

Posted: 03/31/2017 - 03:46

There’s a new twist on March Madness, at least in the United Kingdom's IT services world, as the UK has officially triggered Article 50 of the Lisbon Treaty advancing Britain’s separation from the European Union. This blows open the future of the EU and, among the many other oft-discussed prognostications, challenges the whole basis of IT outsourcing services delivered between the UK and the EU.

Forecast is cloudy for the 2017 Enterprise IT landscape

Posted: 01/13/2017 - 23:40

Cloud has been both an exciting and disruptive force in the technology market for the last decade. It has acted as a critical enabler for a host of other influential technologies and this will continue and accelerate in 2017.

Compliance – complexity and uncertainty drives the need for flexible, adaptive strategies

Why South Africa can capitalise on Brexit

Posted: 12/03/2016 - 03:33

Recently I attended the Brexit & Global Expansion Summit in London, an event that brought together politicians, businesses and investors for discussions on the investment implications of Britain’s tectonic decision to leave the EU.

One of the sectors we discussed in depth was offshoring and outsourcing. No one has a crystal ball, but what is clear is that Brexit has challenged so many fundamental economic assumptions about the value proposition for a British business operating a customer service centre in the UK.

Reliance upon ERP systems alone could be damaging your growth ambitions

Posted: 11/04/2016 - 19:59

The world is growing increasingly complex. As such, agile capabilities and the ability to quickly adapt to changes in global environments are becoming more and more important. Events like the rise of extremist terror organisations and the dissemination of technology across the world have significantly changed the way in which enterprises interact. Businesses are quickly waking up to the rising demands placed upon them by this new international marketplace. However, too often changes caused by worldwide events catch organisations off guard.

Is the Philippines' political unrest an opportunity for other BPO markets?

Posted: 11/01/2016 - 00:34

I visited Cape Town and Durban recently as a guest of BPESA (Business Process Enabling South Africa) and attended the South Africa BPM Summit 2016. The summit featured local business leaders, industry influencers, and politicians eager to create jobs in South Africa by riding the wave of business process outsourcing (BPO).

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