Peter Dickinson is a partner at international law firm Mayer Brown and co-leads their global Technology Transactions practice; he's also a hugely respected thought leader and a regular contributor to Outsource, offering insight on a broad range of legal and technological issues. A perfect fit, in other words, for our Life Lessons series: take it away, Peter...
Alejandro - Alex - Camino is the CMO of Mexico-based IT provider Softtek, and a prominent and increasingly influential thought leader in the Western Hemisphere's nearshore sector (including playing a key role in the development and growth of theLatAm Alliance).
The IT and tech sectors have long suffered from an epidemic of high turnover rates, shared by businesses that are great at acquiring, but terrible at retaining, these professionals. Prior research has found that factors such as low job satisfaction, poor organisational commitment and an abundance of alternative jobs on offer globally have contributed to an above-average rate of the movement of talent within these spheres.
Open data – that is, publically available data that is free for all to use – is set to have a monumental impact on societies in the next five years. Whether it’s information regarding public transport, city policy or city infrastructures, open data enables public sector bodies, businesses and citizens to make more informed decisions about the things that really matter in their society.
Since the dawn of the Industrial Revolution, the global supply chain hasn’t really changed all that much. Products are made from raw materials in factories, shipped off somewhere else (either by land or sea), stored in a warehouse, and then distributed to retailers. Beyond a few small differences, this is more or less the way most people have acquired their stuff for nearly two hundred years.
Earlier today, I had the great pleasure of hosting the seventh episode of Outsource Talks, our webinar series – for those of you not yet familiar with this especially marvellous project - that brings the time-honoured talkshow model to the international sourcing, outsourcing and business transformation community.
The formation of a good sourcing agreement relies on clear thinking and agreement between the parties on what is to be done, why and how. The market and technology are changing so rapidly that the next agreement is likely to bear little resemblance to the last. How to make sure we ask the right questions and not just the obvious of the suppliers and ourselves?
Your mess for less
In days of old, when suppliers were big, profitable and mostly American, the questions to be asked to define what a customer wanted of a new service addressed aspects such as:
Recently, Genfour conducted a survey amongst UK and US business leaders on their views about robotics and automation.
Faced with a seemingly endless cycle of disruptive technology and increasingly inflexible budgets, IT executives have their work cut out when it comes to making decisions about how to improve operations and meet demanding business needs without driving costs up. Today's heavy-handed drive for cost savings necessitates that IT services are demonstrably aligned with business priorities.
What will be the most important drivers of change in the global sourcing arena over the next decade, and why?