Multi-supplier service is all the rage, together with its linking agent Service Integration and Management (SIAM). Wonderful in theory... How does one practically get multiple parties to collaborate towards a common end?
Outsource: Nipun, welcome to Outsource. As is customary with our Q&As, let’s begin with some scene-setting: could you please tell our audience a bit about Enlighta and your own role within the organisation?
Nipun Sehgal: Enlighta is a leading provider of supplier performance, risk and compliance, and relationship management solutions enabling enterprises to derive more business value from global and local supplier relationships.