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Robotic Process Automation (RPA)

Q&A: Marcos Jimenez, Softtek North America

Posted: 05/08/2017 - 21:38

Marcos Jimenez is the CEO of the North American division of Softtek, a global IT provider and a leading player in Western Hemisphere nearshoring. We got together with Marcos recently to get his thoughts on trends in the sourcing market, the shifting buyer-supplier relationship, and much more...


Outsource: Marcos, thanks for joining us. Let's start with a big topic: why is the distinction between offshore, onshore and nearshore becoming less important?

Cognitive solutions: beware the black box and big promise

Posted: 04/13/2017 - 22:42

In a maturing market, buyers are becoming increasingly aware that the umbrella term “intelligent automation” comprises a broad spectrum of functionality, ranging from teachable bots that execute repeatable and scripted tasks, to more advanced cognitive tools that apply pattern recognition and language processing capabilities to analyse data, make decisions and learn from experience.

Is RPA a roadblock to digital transformation? What CIOs need to know

Posted: 04/04/2017 - 01:46

Robotic process automation (RPA) is all the rage these days, and with good reason. Software bots that replicate the way humans perform repetitive, rule-based tasks are driving significant cost savings and productivity increases. For as little as $10,000 a year, an enterprise can implement and maintain a bot that performs the routine work of five to ten people. Moreover, RPA can deliver a wide range of business benefits such as improved data collection and accuracy, auditability and compliance.

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