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Robotic Process Automation (RPA)

Why RPA is Here to Stay

Posted: 12/30/2017 - 03:56

With the rapid advancement of automation technology, some are worried that new solutions might supersede the process automation that RPA offers. However, it is not a case of new technology superseding, but rather, complementing and working together with existing RPA capabilities.

Will RSO Change the World in 2018?

Posted: 12/22/2017 - 04:55

In 2017, organisations started to get serious about automation. Research from the wider automation industry has revealed a lot about how businesses are developing and controlling their automation programmes. I was recently at the RPA (Robotic Process Automation) and AI (Artificial Intelligence) in BFSI (Banking, Financial Services and Insurance) show in London; here’s a snapshot of the top automation concerns amongst the event attendees I spoke to: 

The SAVO Methodology

Posted: 12/06/2017 - 09:05

The SAVO methodology speaks to our origin story as process-focused organization. We set out to emphasize the importance of process as the foundation for any stable and meaningful transformation. What SAVO represents are the following steps to digital transformation:

Simplify

Automate

Virtualize

Orchestrate

Embarking on RPA? Educate First

Posted: 12/06/2017 - 09:00

“RPA is more complex than you think”, as said by my wise colleague, David Brain.  In fact, not only is the technology itself complex, but the successful deployment is also largely dependent upon extensive planning and collaboration among key stakeholders. That’s why it’s critical that champions and executives prepare the organization for RPA implementation as a first step in the process.  

The Best Processes for RPA

Posted: 12/02/2017 - 01:15

A common question when considering Robotic Process Automation (RPA) is what process would be the most optimal one to automate. When looking for a candidate process, you should be focused on a couple key requirements. First, you will want to identify a process that is rule-based, so it doesn't require any human judgment capabilities in its operation. If you have processes that have human-judgement elements, they may still be suitable for RPA but you'll need to hand out that portion of the work to be done by an individual and then pass back it back to the robot.

Considering Robotic Process Automation (RPA)

Posted: 12/02/2017 - 01:09

Customers embark on an RPA journey for a variety of reasons. For some it's about not being able to grow organically with the traditional models of adding new people into the mix. For others, it can be a desire to achieve greater cost certainty and overcome the challenges of moving work offshore and the uncertainty that it brings into today's political climate. Regardless of the reasons why companies embark on the journey, a common outcome is sought -  a high-quality service with a reduced cost of operating.  

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