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Software Supplier Management: The Gold Standard

Posted: 02/10/2018 - 01:50

Between budget cuts and complex contract language, managing IT spend and relationships with software vendors can prove to be quite challenging, especially if you’re not in a position with leverage. With new technology constantly being introduced to the market, best-in-class procurement teams understand the importance of being in a position with leverage – allowing the business to be in control of the vendors’ influence and the ability to evaluate alternatives.

Gearing Up for the Fifth Industrial Revolution – a Glass Half Full

Posted: 01/27/2018 - 03:16

Two years ago, the World Economic Forum (WEF) published its Future of Jobs report – exploring employment, skills and workforces in the Fourth Industrial Revolution. This sparked debate – and growing concern – around a changing global employment landscape as the result of disruptive technologies, studded with widening skill gaps, new jobs and job displacement. 

Cultural Counterparts: The Advantage of Nearshoring

Posted: 01/04/2018 - 02:05

When a business is choosing which company to outsource with, location can often be overlooked in favour of the most appropriate specialist for the project. However, location – and especially proximity - should be a critical part of the decision process. For example, if your company is based in Europe, it will be more difficult to outsource from a provider based in Asia, due to a mixture of time, travel, language, and perhaps cultural differences.

How to Avoid the Latest Outsourcing Dangers In 2018!

Posted: 01/04/2018 - 01:14

By now everyone knows about outsourcing, the big issue of the 20th century that revolutionized the 21st century. But outsourcing didn’t start in the 20th century. In the 18th and 19th century Europe developed Imperialism, setting up colonies around the world. These colonies provided the language skills and education systems that made offshoring possible. 

Why an RPA Center of Excellence Might be Right for You

Posted: 12/30/2017 - 04:09

Centers of Excellence (CoE) within Robotic Process Automation (RPA) are similar in many ways to other centers of excellence you may be running across your business. Essentially, a CoE is a centralized capability that enables you to perform all functions necessary for implementation and the ongoing operation of an RPA set of initiatives.

Why RPA is Here to Stay

Posted: 12/30/2017 - 03:56

With the rapid advancement of automation technology, some are worried that new solutions might supersede the process automation that RPA offers. However, it is not a case of new technology superseding, but rather, complementing and working together with existing RPA capabilities.

IT Managed Services: Mitigating Risk and Maintaining Leverage

Posted: 12/15/2017 - 23:19

The managed services market has been an interesting one to watch from a consultant’s point of view. There was a heavy trend towards outsourcing many key areas within IT, only for the pendulum to begin swinging to the other end of the spectrum where clients are now pulling some (or all) of those same services back in-house. Nevertheless, your organization is likely to use some level of managed services within the IT organization given constraints on budget, resources or expertise.

3 Things You Don’t Already Know About RPA

Posted: 12/06/2017 - 09:18

You’ve learned the definition of Robotic Process Automation (RPA). You’ve learned about how it works and about the impressive results that can be realized.  So, now it’s time to take the next step to explore some lesser known concepts and truths about RPA implementation.

1.     RPA is a lot tougher than most people think.


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