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Human Resources

Jul 06, 2018    0
As many people know, the UK has voted to leave the European Union effective of Friday, 29 March 2019, with a 21-month transition period. There has been a provisional agreement over three issues, most...
How do you smoothly transfer knowledge during an outsourcing project?
Jun 28, 2018    0
Any Chief Information Officer (CIO) who has gone through at least one round of outsourcing will agree that one of the most understated levers for success of outsourcing programs is around...
The millennial workforce don't live up to their poor reputation.
Jun 25, 2018    0
 It’s always struck me as a somewhat interesting paradox that despite the fact that age, like race or gender, is a “protected class” when it comes to workplace discrimination,...
Jun 13, 2018    0
In the current marketplace, there is simply no way around a multishore contact center delivery model. The reality is that with unemployment rates in key demand markets at near-record...
Why hire a full time employee for a part-of-the time job?
Jun 09, 2018    0
As procurement professionals, we are always striving to achieve the best total cost of ownership with the products and services we purchase. We’ve seen the negative impact that bottom-dollar...
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