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Process-Specific

Nov 04, 2016    0
Open data – that is, publically available data that is free for all to use – is set to have a monumental impact on societies in the next five years. Whether it’s information...
Nov 02, 2016    0
For years, the outsourcing world has been buzzing about reshoring (or "backshoring"), taking the jobs we sent offshore years ago and bringing them back to the US and Europe. Low wages,...
Oct 13, 2016    0
Multi-supplier service is all the rage, together with its linking agent Service Integration and Management (SIAM). Wonderful in theory... How does one practically get multiple parties to collaborate...
Sep 13, 2016    0
From 25 May 2018, a new European General Data Protection Regulation (the “GDPR”) will apply and change the rules applicable to businesses that process “personal data” such as...
Sep 09, 2016    0
Just hearing the words "dark data" can be enough for managers in the outsourcing industry to feel a little uneasy - but despite its rather menacing name there has never been a better time...
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