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Kit Cox

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Kit is an entrepreneur with over 15 years of experience in the BPO and technology industries. Kit founded Enate with a view to disrupting the shared service and BPO market via automation, AI and RPA. He has developed a robotic orchestration platform which manages end-to-end service provision process across humans and robots, ensuring the optimal journey to automation. Enate’s disruptive SaaS platform deploys within weeks, reducing time to automate by 75%, and providing cost savings upwards of 25%.

From this author

Around the World with RPA at Full Speed
Feb 24, 2018    0

Towards the end of 2017 and early 2018 we attended the ‘UiPath Forward: The User Summit on RPA at Full Speed,’ in New York, London and Bangalore. The conference offered valuable insights surrounding automation and digital service delivery—here are our key takeaways. 

The ‘Automation Odyssey’ is About to Begin 

Ten years ago, companies were setting off on their ‘Shared Services Journey.’ Prior to that it would...

Jan 27, 2018    0

Two years ago, the World Economic Forum (WEF) published its Future of Jobs report – exploring employment, skills and workforces in the Fourth Industrial Revolution. This sparked debate – and growing concern – around a changing global employment landscape as the result of disruptive technologies, studded with widening skill gaps, new jobs and job displacement. 

“The Fourth Industrial Revolution, combined with other socio-economic and demographic...

Dec 22, 2017    0

In 2017, organisations started to get serious about automation. Research from the wider automation industry has revealed a lot about how businesses are developing and controlling their automation programmes. I was recently at the RPA (Robotic Process Automation) and AI (Artificial Intelligence) in BFSI (Banking, Financial Services and Insurance) show in London; here’s a snapshot of the top automation concerns amongst the event attendees I spoke to: 

  • Quantifying the...
Nov 23, 2017    0

Using a diverse set of intelligent automation tools together to achieve your business aims isn’t always easy. More often than not, it involves figuring out how to integrate these different tools in what can become a very complex IT project. 

RPA is becoming more mature, and it’s designed in part to address the challenge of integration within an underlying business system. However, when you start to put multiple tools together, for example using an RPA tool alongside...

Oct 27, 2017    0

Ever since humans began using robots to tackle tasks, there have been naysayers predicting everything from all human jobs being written off by 2020, to complete world domination by a race of self-aware machine overlords.

These people are wrong; there’s no need to start reaching for the panic buttons just yet. As we’ve seen over the previous decades, robotic automation has improved the balance of the human/digital workforce, and made huge savings in...

Sep 08, 2017    0

In the final installment of our series on achieving automation excellence, ...

Aug 18, 2017    0

‘Overcoming deployment obstacles’

Jul 20, 2017    0

Understanding the benefit of RSO

In the first part of a three part series, ‘The three stages to back office brilliance’, Enate CEO, Kit Cox, discusses how businesses can assess and quantify the potential benefits of automation through robotic service orchestration.

The rise of robots is, believe it or not, now old...

Jan 17, 2017    0

Kit Cox is the founder and CEO of UK-based BPO software company Enate, and a long-time observer of and commentator upon the international outsourcing space. He's also, now, the latest professional to come under the microscope of our Life Lessons series: we're in your hands, Kit...

What has been the single most significant development to impact your profession or area of business during your career, and...